Technology & Product Consultation

Clinical insight for technology and assessment teams—grounded in real-world use, best practices, and thoughtful evaluation of effectiveness and efficiency.

Hands-on consultation from a practicing clinical psychologist with deep experience in assessment, workflow, and applied implementation.

Improve your Products with Clinical Insights

KaleidoSpark provides consultation for technology startups, assessment developers, and educational or clinical product teams seeking a clinical psychologist’s perspective grounded in real-world application.

This work focuses on evaluating not just whether a product functions, but whether it works effectively, ethically, and efficiently in the environments where it is actually used.

How This Consultation Works

Dr. O’Shea brings a hands-on, process-oriented approach informed by years of clinical practice, assessment administration, and systems-level thinking. Consultation often involves direct engagement with the product rather than high-level theoretical review alone.

This may include:

  • Trialing products in real-life clinical or applied settings

  • Evaluating usability from a practitioner and end-user perspective

  • Identifying friction points in workflow, interpretation, or implementation

  • Assessing alignment with clinical best practices and ethical standards

  • Providing feedback on efficiency, clarity, and decision-making support

    • Clinically grounded feedback that reflects real-world use

    • Insight into how diverse users interact with tools in practice

    • Recommendations that balance innovation with effectiveness and ethics

    • A process-focused perspective that prioritizes clarity, efficiency, and accessibility

  • Technology and assessment tools are most effective when they are built with a deep understanding of human cognition, behavior, and context. KaleidoSpark supports organizations in designing products that genuinely enhance practice rather than complicate it.

Experience Across Training, Systems, and Product Evaluation

Dr. O’Shea’s consulting work is grounded in extensive, real-world experience supporting complex systems where accuracy, usability, and adoption matter. This background brings a pragmatic, user-centered perspective to technology and product consulting—rooted in how tools are actually implemented, learned, and sustained. A sample of these experiences are outlined below:

    • Served as a graduate teaching assistant for advanced coursework focused on accurate and reliable psychological assessment administration and scoring

    • Observed and evaluated many hours of graduate-level assessment administration, providing structured feedback to support fidelity, reliability, and skill development

    • Trained numerous psychology interns and postdoctoral fellows in standardized assessment procedures and inter-rater reliability in a hospital-based clinic

    Relevance for partners: Insight into how training design, feedback loops, and system clarity directly affect data quality and downstream decision-making.

    • Supported onboarding and training of psychology interns and fellows in the EPIC medical record system within a large hospital-based training program

    • Developed a comprehensive outpatient psychology clinic handbook outlining workflows and procedures for trainees and new hires

    • Co-developed clinical note and report templates within EPIC for use in a child psychology clinic, aligning documentation needs with system constraints

    • Participated in the trial and implementation of a new electronic medical record platform (iNsynC) in private practice, including usability evaluation, workflow documentation, and template development

    Relevance for partners: Direct experience translating clinical and operational requirements into scalable, usable workflows within constrained systems.

    • Participated as a research subject in product testing, focus groups, interviews, and usability studies through:

      • University of Minnesota

      • Duke University

      • L&E Research

      • Google User Experience Research

      • Mediaprobe

    • Invited participant in Wayfair’s Tried & True professional review program

    • Served as the end-user representative for customer journey mapping of Lenovo’s online purchasing experience

    Relevance for partners: Firsthand understanding of how professionals engage with products, interfaces, and purchasing pathways—and where friction, confusion, or drop-off occurs.

    • Contributed as a clinician participant in field trials informing diagnostic criteria for Developmental Visual-Spatial Disorder for possible inclusion in a future DSM

    • Serve as a field researcher for data collection and standardization samples for Pearson Assessments and PAR, Inc.

    • Supported ethical research practices and data integrity through applied participation and training

    Relevance for partners: Experience operating at the intersection of research rigor, real-world variability, and system feasibility.

Some Examples of Types of Consultation Provided

Assessment Platform Review
A testing platform seeks feedback on usability and efficiency. Consultation includes hands-on administration, evaluation of scoring and reporting workflows, and feedback on how results are interpreted and communicated in real clinical contexts.

Educational Technology Tool
An educational product aims to support neurodivergent learners. Consultation focuses on how students with diverse cognitive profiles interact with the tool, whether demands align with executive functioning realities, and how features may unintentionally create barriers.

Clinical Workflow Optimization
A startup developing tools for clinicians requests input on reducing cognitive load and improving efficiency. Consultation examines how clinicians actually move through tasks, where bottlenecks arise, and how design can better support sustainable practice.